The Digital Equity Success Kit (DESK) program leverages multi-stakeholder engagement and economies of scale to connect the under and unconnected, ensuring they have the devices they need to fully engage online, access to high-quality digital literacy curriculum and training, and community-responsive support systems, including a digital navigation corps, to establish an ecosystem wherein everyone regardless of age, gender, race, ethnicity, ability, or socioeconomic status has access to opportunities to achieve their fullest potential.
To determine where high speed internet services are currently unavailable, DEI works with governments to leverage innovative data collection technologies to gather precise, accurate, and up-to-date broadband and connectivity mapping data. DEI develops the necessary new systems, processes, and supporting materials. This process enables governments to create maps that display fixed broadband availability for individual locations and mobile broadband availability with greater accuracy and provides our DEI government partners with the tools needed to target equity efforts to support those communities in greatest need.
The DEI team works alongside our community partners to develop reference architectures and playbooks for deploying network infrastructure and ecosystem supports (security, privacy, sustainability, management, operations) across unserved and underserved urban, rural, and remote communities around the globe. This workstream provides cities with a platform for smart, virtual, and equitable digital expansion.
DEI builds local device donation and purchasing programs that leverage financial and operational economies of scale to efficiently and cost-effectively collect and distribute internet-enabled laptop devices to individuals and households. DEI also helps our partners respond to FCC and other federally funded device provision programs.
DEI delivers FREE community-responsive, age, and stage-appropriate, web-based digital literacy curriculum to engage people as they learn keyboarding, online safety, computer fundamentals, computational thinking, coding, and more. This service provides cities and regions with an inclusive digital literacy solution that prepares people of all ages (K12- Older adults) and cultures with the critical digital skills necessary to succeed in the classroom and the digital economy.
DEI works with governments to build community-responsive Digital Navigator programs to provide phone-based tech support to members of their community. Navigators can respond to a full spectrum of questions about home connectivity, tech support, learning and skill-building, and device access. This service enables cities and regions to provide technical support and resources to their communities.