ABOUT idia



The Institute for Digital Inclusion Acceleration (formerly Digital Equity Institute) is a 501(c)(3) non-profit dedicated to improving the quality of life for people around the globe through purpose-driven innovation and digital inclusion.

Our charge is to eliminate digital inequity and create a world where everyone, regardless of their background, can thrive. We work collaboratively and across sectors to ensure individuals and communities have the tools, support, and resources needed to fully and meaningfully participate in the digital world.

What is
digital inclusion?

Digital inclusion means ensuring that ALL individuals have equitable access to and can effectively use technologies – including the internet – to participate fully in society democracy, and the economy.

THe challenge

92% of today’s jobs require digital skills – yet 1/3 of workers have low or no digital skills. (National Skills Coalition)

The challenge is exacerbated by economic disparities in low-income and underserved communities where people, from children to older adults, are often the least likely to have access to essential skills.

The Great Divide: At a Glance

Access to Affordable Broadband
Despite advances in technology, many regions, particularly rural and impoverished urban areas, still lack affordable, reliable broadband. This fundamental barrier prevents individuals from engaging in many basic activities such as online learning, telemedicine, remote work, and accessing government services.
Socio-economic Disparities
People in lower socio-economic groups may have more limited access to technology and the internet, compounding existing inequalities and limiting opportunities for economic advancement.
Availability of Devices
Access goes beyond just having an internet connection; it also means having the right devices. For many low-income families, even the cost of a basic computer or smartphone can be prohibitive, and such devices are essential for accessing digital resources.
Digital Literacy and Skills
Possessing digital literacy skills is crucial in leveraging technology for improving one's quality of life. Many individuals lack these skills, which include not only the ability to use digital devices but also to evaluate and communicate information safely and effectively online.
Privacy and Security
Marginalized communities often have heightened vulnerabilities online, including a lack of privacy and exposure to cyber threats. There's a need for better education on digital rights and more robust protections against data breaches and other forms of cyber harm.
Cultural and Language Barriers
Digital content and tools are not always available in multiple languages or designed with cultural sensitivities in mind. This exclusion can deter engagement and utilization of digital technologies by non-native speakers and various cultural groups.
Technology often is not designed with accessibility in mind, which excludes people with various types of disabilities from using digital tools to their full extent. This includes software that is not compatible with assistive technologies and websites that do not meet accessibility standards.
Policy and Regulatory Issues
There is a need for more coherent policies that address the complexity of digital inclusion. This includes regulation that encourages investment in infrastructure, ensures fair access to services, and promotes the creation of diverse, culturally relevant content.
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the future

Imagine a world where a zip code doesn't determine access to technology and information, where your ideas can flourish without the barriers of digital exclusion, and where each person’s talents are nurtured to their fullest potential.

That's the world we're co-creating, and we want you to be a part of it.


We are passionate and dedicated team working together, and alongside our partners to close the digital divide.

Erin Carr-Jordan, Ph.D.
President & CEO
Annissa Furr, Ph.D.
Head of Learning and Research
Dominic Papa
Chief Government Relations Officer
Stephanie Pierotti
Head of Community Activation
Tori Blusckievicz
Administrative Coordinator
Alexa Tarvid
Digital Navigator Supervisor
Luis Morfin
Digital Navigator Manager
Josh Thompson, Ph.D.
Program Manager

+ a team of incredible Digital Navigators

experts and advisors

A team of dedicated humans lending us their expertise:
  • Derek Masseth
  • Di Bowman
  • Amy Sheon, Ph.D.
  • Sharon Robinson-Kurpius, Ph.D.
  • Heather Ross, Ph.D.
  • Tim Lant, Ph.D.
  • Michael Simeone, Ph.D.
IDIA Team photo at the Hive

our Partners

Partnership is at the core of everything we do. Together, we are leveraging our collective superpowers to  increase impact and the sustainability of programs. 

Interested in advancing digital inclusion
in your community?

IDIA offers a range of advisory, consulting, implementation, skill-building, and evaluation services.